For Resellers - Relevant Updates Welcome to Resellers' Board Order guidelines to Resellers For easy references and to avoid any miss out in your non-online orders such as orders via email/sms/msn, please use this product's link to place all your orders from 11 November 2009 onwards. Order terms are defined in the link below, please read before placing order: http://mymonsterbb.com/eshop/index.php?main_page=product_info&cPath=47&products_id=1092 Related Files - download online New Resellers please download T&C file here, fill in the required fields and send file to celine@mymonsterbb.com or celinechongsp@hotmail.com: https://skydrive.live.com/view.aspx?cid=05E6F555E5F39D9F&resid=5E6F555E5F39D9F%21540 Drop-Ship Service (for existing resellers only, new resellers please contact Celine) please download T&C file here: About Defected Goods - We offer 100% full refund! Celine might overlook the quality for some of the items delivered to resellers. Please DO NOT hesitate to contact Celine if you wish to return it. We will let you decide your preferred return option : a) return goods with full refund (we will absorb both the sending & returning ship cost) b) swap with replacement unit (we will absorb the sending ship cost) c) offers discount for the defected unit(s) based on goods condition We only accept the cheapest way of returning the defective item(s), please contact Celine if you have no idea on choosing the right(cheapest) shipping method. Do not forget to affix the image file(s) for relevant defected items to Celine before refunding the item(s) to us.
Take note: we DO NOT refund shipping cost occurred to your customers. Therefore, please check the goods before sending out to your customers. |
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